FAQ

What kind of products does KideoKids offer?

KideoKids brings you star projectors, night lights, and accessories designed to make bedtime magical and stress-free. Our products are kid-safe, fun, and made to spark imagination.

Are your products safe for kids?

Absolutely! All of our lights use cool-touch LED technology (they don’t heat up), making them safe to handle. They also meet child-friendly safety standards.

How do I charge the products?

Most of our lamps and projectors are USB-C rechargeable. Once charged, they last for hours—perfect for bedtime routines and overnight comfort.

How long does shipping take?

We ship worldwide 

• Standard Shipping: 4–8 business days
  
  
• Express Shipping: 2–4 business days (34.99$)

You’ll receive a shipping confirmation email with a tracking link once your order is on its way.

What payment methods do you accept?

We accept a wide range of payment methods to make checkout easy and secure:

• Credit/Debit Cards: Visa, Mastercard, American Express
  
  
• Digital Wallets: Apple Pay, Google Pay, Shop Pay, PayPal
  
  
• Europe-specific: iDEAL, Bancontact, Sofort
  
  
• North America-specific: Interac (Canada), Afterpay/Sezzle (US & Canada)

Can I return or exchange a product?

Yes! We offer our 30-Day Sleep Easy Guarantee 

• Free returns on unopened items.
  
  
• If your product arrives damaged or defective, we’ll send you a replacement at no extra cost.

How can I help my child fall asleep with KideoKids?

We recommend placing the night light or projector a safe distance from the bed, choosing a gentle brightness level, and using built-in soothing sounds (lullabies or white noise). Many parents say their kids fall asleep faster and wake up happier!

How can I contact you?

• By email: info@kideokids.com
  
• Through the chat bubble at the bottom right of our site (Mon–Fri, 9:00 AM – 5:00 PM ET).
  We usually reply within a few hours during business hours .