Shipping policy

At KideoKids, we’re committed to getting your products to you quickly, safely, and reliably—wherever you are.

Where We Ship

We ship worldwide.

Processing Time

Orders are processed within 1–3 business days (Mon–Fri, excluding holidays).
You’ll receive a shipping confirmation with tracking as soon as your order ships.
Please verify your address carefully at checkout.

Shipping Options & Delivery Times

  • Standard Shipping (worldwide): 4–8 business days
  • Express Shipping (worldwide): 2–4 business days 

Delivery estimates start from the ship date (not the order date). Remote/rural areas and customs checks may take longer.

Shipping Costs

  • Standard: Free
  • Express: 34.99$ flat rate (worldwide).
  • Free Shipping: may be offered during promotions and will be shown at checkout when applicable.

Order Tracking

A tracking link is emailed once your order ships.

Delays & Exceptions

Delays can occur due to high seasonal volume, carrier issues, severe weather, or customs inspections.

If your package is significantly delayed, email info@kideokids.com and we’ll help.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or fees set by your local authority. These are not included in our prices and are the customer’s responsibility. Customs processing can extend delivery times.

Lost or Stolen Packages

If tracking shows “delivered” but you haven’t received it:

  • Check with household members and neighbors
  • Check safe-drop areas and your local post office
    If still missing, contact info@kideokids.com

We’ll assist and open a carrier inquiry.

Wrong Address Disclaimer

If you notice an address error, contact info@kideokids.com immediately.
If the order hasn’t shipped, we’ll update it. If it has shipped, we can’t guarantee changes; the package may return to us and re-shipping fees may apply.

Questions

We’re here to help. Reach us at info@kideokids.com

Warmly,
The KideoKids Team 🌟