Privacy policy
Last updated: September 23, 2025
KideoKids operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a safe and enjoyable shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver these Services.
This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from KideoKids. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern how your personal information is handled.
By accessing or using our Services, you agree that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect the following information:
- Contact details: name, billing/shipping address, phone number, email
- Financial information: payment details, transaction data
- Account information: username, password, preferences
- Transaction history: items viewed, added to cart, purchased, returned
- Communications: messages or inquiries sent to our support team
- Device information: browser type, IP address, network identifiers
- Usage data: interactions with our website, browsing behavior
Sources of Personal Information
We collect personal information:
- Directly from you when you place an order, create an account, or contact us
- Automatically via cookies and your device while browsing our site
- From service providers (e.g., payment processors, shipping partners, analytics tools)
- From partners or third parties if you interact with our ads or promotions
How We Use Your Personal Information
We use your information to:
- Process and fulfill your orders (payments, shipping, returns)
- Provide customer support and account updates
- Personalize your shopping experience (recommendations, offers)
- Send marketing communications (emails, texts, targeted ads — you can opt out anytime)
- Prevent fraud, secure accounts, and detect malicious activity
- Comply with legal obligations and enforce our policies
How We Share Your Information
We may share your personal information:
- With Shopify (our e-commerce platform)
- With trusted vendors and service providers (payment processors, shipping carriers, analytics, marketing partners)
- With affiliates or during a business transaction (such as a merger or acquisition)
- With authorities if required by law
- With your consent or at your request
Relationship with Shopify
KideoKids is hosted by Shopify. Shopify may collect and process personal information about your use of the Services. In some cases, Shopify is the data controller.
Learn more here: Shopify Privacy Policy
Children’s Data
Our Services are not directed to children under the age of majority, and we do not knowingly collect data from them.
Security & Data Retention
We take steps to safeguard your personal information, but no system is completely secure. We keep data only as long as needed for business, legal, or compliance purposes.
Your Rights
Depending on your location, you may have rights such as:
- Access the data we hold about you
- Request deletion or correction of your data
- Opt out of targeted advertising
- Request data portability
- Restrict or object to processing in some cases
- Withdraw consent (if processing is based on consent)
To exercise these rights, contact us at info@kideokids.com.
We will never discriminate against you for exercising your rights.
International Transfers
If your information is transferred outside your country of residence, we rely on recognized legal mechanisms (such as Standard Contractual Clauses) unless the destination country is considered adequate by law.
Changes
We may update this Privacy Policy as needed. Any updates will be posted here with a revised “Last updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
📧 info@kideokids.com
📩 Or via our website contact form
For purposes of data protection law, KideoKids is the data controller of your personal information.